Consumer Protection in India: Importance, Definition and Government’s Role in Consumer Protection Importance of Consumer Protection: The Consumer Protection Act, 1986: The C.P.A. was passed by the Parliament in 1986 and it came into force from 1987. Its purpose is to protect consumers against defective goods, unsatisfactory services, unfair trade practices, etc.
Some of the responsibilities that must be preformed by consumer are as follows: (i) To provide adequate information to the seller: The consumer has the responsibility to provide adequate information about his needs and expectations to the sellers.
Some of the important ways and means of consumer protection in India are as follows: 1. Lok Adalats 2. Public Interest Litigation (PIL) 3. Redressal Forums 4. Consumer Protection Councils 5. Eco-Mark Scheme 6. National Youth Award on Consumer Protection 7. Publicity Measures 8. Consumer Welfare Fund. 1. Lok Adalats: In India, Lok Adalats (or(…)